Last email date property
Having a property in your Notion database storing the last email date in a thread is useful for several reasons:
- to followup after a set number of days
- to automatically close a conversation that didn’t get any answer
- to automatically re-open a closed conversation when a new email is received
- etc.
This can easily be achieved by using the Last email date property.
How to set it up
To get started with the Last email date property, follow these steps:
-
Create a Date property in your Notion database, e.g. “Last Email Date”.
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Go to your Slap syncs list and click on Edit.
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In the Last email date property field, select the Notion property you created in step 1.
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Save your sync.
How it works
The last email date property updates automatically anytime a new email is exchanged in the email thread, so:
- When you send a new email in the thread (from Notion or from Gmail).
- When you receive a new email in thread.
Automation examples
Here are some examples of how you can use this property to create automations in Notion.
Example 1: Re-opening a closed page when a new reply arrives
This automation will change the status of a page from “Closed” to “Waiting” when a new email arrives.
- Start from your Notion database and create a new automation.
- Make sure to only apply it to the right pages (see part underlined in red). For example, create a view of your database filtered on the Closed conversations and apply the automation on this view only.
- Set the trigger to when the Last email date property is edited.
- Set the action to change the status (to “Waiting” for example).
Example 2: Changing a page’s status if an email goes unanswered
This automation will change the status of a page if an email has gone unanswered for a week.
- Start from your Notion database and create a new automation.
- Set the trigger to “every day”.
- Set the action to Edit pages from your database.
- Inside the action, configure two filters (second screenshot):
- Status is not Closed.
- (AND)
- Last Email Date is before one week from now.
- The property to edit is the status, e.g. to change it to “ready to contact”. Alternatively, you could also tag the conversation as “to followup” or set a next step date.